What This Policy Covers
This policy explains how Flower Mound Water Damage Pros handles information when you visit this website or call our line. The site has no forms, no accounts and no way to type information into a page. The main way we receive information is when you call.
Information We Receive When You Call
When you call, we receive your phone number and whatever you tell the dispatcher, such as your name, address and a description of the damage. Calls to our line may be recorded for quality and training purposes.
We use this information to route a crew to your address, to explain the scope and price of the work and to improve how dispatch works. Crews who respond to your call receive the details they need to do the job.
Information From This Website
This site loads fonts and an embedded map from Google, which means your browser contacts Google when those load. Google handles that data under its own policy. Our web host may keep standard server logs, such as IP addresses and the pages requested.
If you email us at contact@flowermoundwaterdamagepros.com, we receive your email address and the message you send, and we use it to reply.
Sharing
We share your details with the restoration crew assigned to your call and with service providers that help us operate the line or the site. We may share information when the law requires it.
Your Choices
You can ask what information we hold about you, or ask us to delete it, by emailing contact@flowermoundwaterdamagepros.com. We will respond as the law requires. You can also tell the dispatcher at the start of a call if you do not want the call recorded.
Changes and Contact
We may update this policy, and the current version is always on this page. Questions can go to contact@flowermoundwaterdamagepros.com or to 2301 Farm to Market Road 407, Flower Mound, TX 75028.